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Businiess name:
Aqua Rec Inc.
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Review by:
citysearch c.
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Review content:
The owner (of the Puyallup store, not sure if he owns them all) is dishonest and doesn't stand by their products. They sold us a stove that was missing a part. We had a repairman from their store come out to look at the stove and he was shocked that a major component was missing from the stove. \r
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We called and told the owner what happened, and that he sold us a stove that was missing a critical part. Shockingly, he said it was our problem because *we* should have disassembled and inspected the stove when he sold it to us to determine whether or not all of the parts were included!!! I've never heard of anything more ridiculous. \r
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I would never recommend anyone buy anything from this store. If you do, you'll be expected to become an expert on the pool or stove, and you'll be expected to disassemble it to check whether or not they are trying to defraud you.\r
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Now they will only add the part if we pay for it and for two visits to our house to install it. \r
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Basically, the message we got from the owner was, ""sorry Suckers."" (He didn't say those words, but that's about what the situation amounted to.)\r
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I don't know whether or not these people care at all about their reputation, but I'll be happy to update this review if they change their minds and fix their own mistake (or fraud?) and put the part in our stove. If I don't update this review, you'll know that even when their abuses are made public this company couldn't care less.
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