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Businiess name:
Suenos
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Review by:
citysearch c.
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Review content:
The customer is no longer important. There's great restaurants in Chelsea that also work to keep customers happy, so don't worry about skipping Sueno. Having seen chips and salsa at the bar, I asked for some when I sat down for my $100+ dinner for two. NO, I was told, chips and salsa are only at the bar. I said, ""really??"" and was told, ""yes."" It seems petty, but when I'm dropping cash at a restaurant, if I see food 15 feet away and I request the same, I expect to get it. The dismissive waitstaff didn't help either. I couldn't even pay for chips. It's outrageous. If you can easily fill a customer's request... do it. I won't be back. I'll go to places I was valued as a customer, places I've been many times since moving to Chelsea. They deserve my business.
Pros: decent food
Cons: poor service, denial of salsa
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