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Businiess name:  Bulldog Security Services, ADT Authorized Dealer
Review by:  citysearch c.
Review content: 
I had a similar experience to the user below who claimed that their sales people will say anything to close a deal. My wife and I knew very well that we would be in our house in Spring for 18 months at the most, as I was in Houston ONLY to train with a company I was recently hired by. We were very clear with the sales person, Jaki, as to what our intent was. She assured us that ADT has a relocation plan and we would be taken care of. Fast forward 360 days later, and we had sold our house and were moving to North Dakota. When we moved into our new home, I immediately contacted ADT relocation to get set up, and was told that ADT does not service the town I live in. They said I could break my contract without penalty. At this point, I figured I was green and clear on this issue. Fast forward two more months after cancelling my service, and I received a 30-day late notice from Bulldog. I immediately contacted ADT, who told me again that I was clear. \r \r Another SEVEN MONTHS passed by and I received a letter from a collections agency for THREE THOUSAND DOLLARS. At most, had I been held to the contract, I would have owed approximately $900 (75% of the remainder of my $50/mo contract). That is strange math. I immediately contacted Bulldog to figure out where this all came from, as a year later, I was still under the assumption that I was clear. I was told that they could not speak to me about the case, and that I could only speak to the collection agency. Now, because I take care of my bills, do not carry debt, and am a responsible person, I have never dealt with a collections agency. I sure had something to learn with these guys, too. \r \r I ended up closing out the debt with the collections agency for $1600. What a deal! They saved me $1400! The only reason I did this was because the agency was very hostile and confrontational, and was dramatically threatening to damage my credit by 100 points. \r \r At this point, the only recourse that I have is to educate the public on this company's incredibly unfair and unethical practices. \r \r Do not use their services. \r \r The alarm actually works. \r \r Bulldog - you still have my account information. If you take issue with the statements made in this review, I would be more than happy to discuss with you.

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