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Businiess name:
McCormick & Schmick's Seafood - Austin (Century Oaks)
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Review by:
citysearch c.
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Review content:
I visited McCormick and Schmick's in the Domain twice over a two week period. The first visit I was notified an hour into my meal that the steak was prepared incorrectly and that they would have to redo it. I asked why I was not notified earlier and the Manager stated she just found out. It seemed like the order was simply never placed. Because of shopping plans we left. I was however given a $40 gift card which was a nice way to attempt to make me happy and give them a second shot.\r
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So I did just that. A week later I visited and this experience was even worse. First I was told a table would be ready in 15 minutes and it took 30. So while we waited we went to the bar and ordered a Crown shot. When we received the shot it had pulp, seed and black specks floating. When I asked the bartender to make another he just made excuses about how it go there as if it was not big deal. I don’t know about anyone else but if i order Crown that’s all I want in my glass. Once our table was ready the server greeted us by saying ""Do you know what you want."" Horrible, I get better greetings at McDonalds. Then half an hour into our meal we finally get the bread and the waiter stated it was because they were out which the manager later said they never had run out so basically just a lie. Then the steak was overcooked. I spoke with the manager, who was nice enough to comp our meal but at this point the waiter apparently did not appreciate our discussion with his manager because he began to become very rude. So I left a $5 tip on the table and as we walked away he held it to my face and in a sarcastic manner stated. ""Thank you so much for the tip."" \r
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I have never had such a horrible experience and will never go back!\r
Pros: Nothing
Cons: Service, ability to prepare food as ordered, dirty glasses
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