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Businiess name:
Neves Jewelers Inc
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Review by:
citysearch c.
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Review content:
Went to purchase a gift for my husband. Was told I had until the end of the month to return the item for a full refund. Returned the item the next day and was told not only would they not take it back but they didn't want to give me a store credit either. (salesperson eventually did) I didn't understand and went to speak with the owner. He of course was not there> I phoned, left message and 5 days later he returned my call telling me that the item I bought was not returnable and the salesperson was wrong for giving me a store credit but since he did it he would check with the manufacturer to see what he could do. Finally, since I purchased the item on 2 forms of credit and didn't blow up at this idiot, he gave me a half refund, the other half I had to take a store credit. I noticed there was no call to the manufacturer either. He made the decision.Well he has nothing there I like and now I have to waste over $600.00 in this store. Again, I will never recommend this store to any one ever again.
Cons: DOES NOT HONOR REFUND POLICY-OVERPRICED
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