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Neves Jewelers Inc - 1 Reviews - 557 Hwy 35, Shrewsbury, NJ - Jewelry Reviews - Phone (732) 741-7757

Neves Jewelers Inc

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557 Hwy 35
Shrewsbury, NJ 07702
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(732) 741-7757
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Went to purchase a gift for my husband. Was told I had until the end of the month to return the item for a full refund. Returned the item the next day and was told not only would ...

POOR CUSTOMER SERVICE DON'T BUY THERE!! 1/7/2010

Went to purchase a gift for my husband. Was told I had until the end of the month to return the item for a full refund. Returned the item the next day and was told not only would they not take it back but they didn't want to give me a store credit either. (salesperson eventually did) I didn't understand and went to speak with the owner. He of course was not there> I phoned, left message and 5 days later he returned my call telling me that the item I bought was not returnable and the salesperson was wrong for giving me a store credit but since he did it he would check with the manufacturer to see what he could do. Finally, since I purchased the item on 2 forms of credit and didn't blow up at this idiot, he gave me a half refund, the other half I had to take a store credit. I noticed there was no call to the manufacturer either. He made the decision.Well he has nothing there I like and now I have to waste over $600.00 in this store. Again, I will never recommend this store to any one ever again. Cons: DOES NOT HONOR REFUND POLICY-OVERPRICED more
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Additional information

  • Hours:

    Mon. - Fri. 10am - 9pm;Sat. 10am - 6pm;Sun. 11am - 5pm
  • Payments:

    Discover, Visa, Master Card
  • Neighborhoods:

    Sea Girt
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