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Businiess name:
Otka, Christopher, DVM All Friends Animal Hospital
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Review by:
citysearch c.
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Review content:
I finally had it with All Friends Animal Hospital.
I had to call four times today--after being told in a recorded message they ""check our messages every hour"" and would return the call, then being told by a real person she would call me back and never did (three times). All I needed was to refill the Methimazole prescription for hyperthyroidism (common cat problem) my cat has been taking for six years.
Each time the prescription needs to be refilled, All Friends insists the cat needs another $55.95 thyroid test. At 5:35 p.m. I finally got an answer (when I called again, after being told they'd call me but didn't): they would sell me a 7-day supply, but I would have to come back for a $55.95 thyroid test, a $40.00 ""office visit,"" the three-year distemper shot ($19.50). And they would sell me a 100-tab bottle of Methimazole for $40.50--though I told them I have been buying the exact same bottle for $23, shipping included.
For the 7-day supply of 14 tablets, All Friends charged me $18.26, that's $1.30 per pill--compared to the 23 cents per tab I pay online (including shipping).
As if all this wasn't exasperating enough, All Friends' l-o-n-g voice options menu tells the caller they are open Monday evenings until 8. Imagine my surprise when today, Monday, at 5:35 pm, I was told they close at 6 pm. ""I will drop everything and race right over,"" I said. This was after having to call them four times, and before I paid the $1.30 per pill--for the last time.
Fortunately there are other vets and animal clinics in the area.
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