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Businiess name:
U Dirty Dog
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Review by:
citysearch c.
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Review content:
The worst grooming experience that I have ever had! Do not waste your time or money.\r
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This place overbooks and in turn offers poor quality grooming. My dog was scheduled to be groomed at noon but when we came to check on her at 4:30 pm she was just started. So my dog was placed in a kennel for over 4 hours for no reason other than their greed. My dog was not trimmed well, smelled awful after the 'perfume' (good groomers do not use perfume to mask their incompetence) that they used wore off and was traumitized from being in a kennel all day. \r
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When I called the groomer on this, she would not recommend any solution or offer any apologies. She then had the owner/manager call me. He proceed to argue everything. No solution, no apologies and even hung up on me. How is that for customer service?\r
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Not sure what is worse...Unsatisfactory grooming or poor customer service.
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