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Businiess name:
C B Lucas Company
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Review by:
citysearch c.
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Review content:
If you are deciding on whether or not to use this company- don't! This could be the worst customer service I have ever experienced. The administrative assistant must be a relative or something and is ignorant and really can't answer any question, she was reading to me the exact wording on my service sheet- I told her I could read what was on there and she said she wasn't a technician and she'd have a technician call me back. Well, a technician never called me back but the Service Manager did call me back- Wayne Lucas. This guy is a real piece of work! Could be the rudest person I have ever talked to. He basically placed the blame on everything but the work they did and said they could come out and fix it but for a fee. (The issue was just serviced by them a month ago so I thought they should fix it for free). I told him that I could HIRE anyone out there but since they just serviced it, they should stand behind their service. Obviously, that is not going to happen. If I could
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