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Businiess name:
Frymire Home Services
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Review by:
citysearch c.
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Review content:
I ordered a system tune-up on both of my a/c's, from Angie's list, due to the fact that they were not blowing cool enough. I knew that they needed a tune-up, cleaning, and freon. The technician showed up, measured the freon, notified my wife that both systems were low and that there was nothing else he could do. He then gave my wife a bill for the additional system "tune-up." It cost me $100 to hear that my freon was low and that I had a leak. My wife insisted that he do "SOMETHING" else to justify the cost. The technician begrudingly went out and hosed off the condensors. What a waste!!!
RESPONSE FROM Frymire Services, Inc.:
The customer purchased a single Angie's List storefront offer for $49 precision tune-up. The customer has two systems and paid additionally for the tune-up on the second system. Our precision tune-ups includes inspection and noting the system condition, flushing condensate drains and clean the condenser coil.
Low Freon charge was noted on both systems, as much as 9 pounds low on one. A leak search was recommended to locate the leaks and diagnose whether the leaks can be repaired or if parts need replacement. Also adding Freon was recommended to enable the systems to begin cooling. The customer declined both recommendations and instead elected to contact the company that recently installed the condensers.
Our technician is a 29 year veteran of Frymire. He is quite capable, technically proficient and often requested by our longtime customers. Our technician was onsite for two hours and delivered our precision tune-up services as promised. And as the coupon states Coupon is for precision tune-up and does not include repairs or leak search.
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