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Businiess name:
Valencia Dental Group at Old Road
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Review by:
citysearch c.
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Review content:
Problems:\r
1) They upsell everything. They consistently tried to steer me to the most expensive option possible for any and all work. When I would ask for an explanation between different options I would get the complete runaround and they would tell me that I really needed the most expensive option even though, as it would always turn out, there would have been no difference with a cheaper option. By my third (and final!) visit I just learned to tune out anything they said. They even tried to convince me I needed my teeth whitened... I'm one of those people who always hears comments about how white my teeth already are; how much whiter can they get???\r
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2) They play games with insurance. When I would ask what the bottom line cost of something would be and exactly how much the insurance (a DMO plan, so they are ultimately responsible for the insurance coverage) would cover, I would get the runaround. I would say stuff like, "according to my plan, this should be covered 60% and w
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