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Businiess name:
Stats
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Review by:
citysearch c.
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Review content:
Staff is really bad which seems to be a pattern for Concentric restaurants - I've had bad experiences (slow service and unprofessional wait staff) at Tap (Colony Square) and Room (12 at Centennial Park). Stats is a really cool venue but the staff is unprofessional at best and usually aloof and sometimes rude. The managers are sometimes helpful but somtimes obtuse. Examples: I pulled a stool up to the bar from an empty table because there were no stools at the bar and a manager stopped me saying, ""I can't let you do that."" I wasn't sure what I had done wrong until he came back with a stool explainning table stools were different from the bar stools and I wasn't to pull the table stool to the bar. That's a silly rule and the guy could have done a better job with his delivery. Later, both the bartender and manager were annoyed with me when I pointed out the football game I was watching had blacked out on the TV. They said they were aware of the problem but how was I to know when there were dozens of sporting events on multiple TVs. Also, they have private parties upstairs but don't put up signs so you'll walk to the top of the stairs only to be told you're not allowed up there. Why not just put up a sign? Bottom line is the managers seem to be overwhelmed and the staff are usually unprofessional and sometimes rude. There seems to be a very high turnover of staff there as well. This is too bad because I live a few blocks away and really wanted to see Stats do well to help my neighborhood but I've given up on the place and refuse to go back after the bad experiences I have had. If you want friendly staff and decent food downtown, go to the bar at McCormick and Schmick's in CNN Center and tell them Andrew sent you.
Pros: cool venue - renovated 1880s building next to RR tracks
Cons: overwhelmed management and rude staff
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