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Businiess name:
Soprano's
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Review by:
citysearch c.
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Review content:
My family of 5 was going to Soprano's for the buffet every week for 2 months until the night I made some requests. I asked for tea, because it had run out and when we sat to eat and the bread was cold and hard. I asked for fresh bread and was told nothing was wrong with what was out. I had to ask them to heat it up. The woman I spoke to tried to get someone to help but couldn't get anything done. I requested refunds for the drinks we never got and left. I returned on another night with my family looking forward to a better dining experience and had no luck. That same manager greeted everyone else coming in and leaving but us. The 2 families that left prior to us were warmly welcomed back and as we were leaving, not a word came from him. He was standing at the register just watching us leave as if it was some sort of relief. I will not go back to Soprano's and have told my mom & her friends that were also going to Soprano's about this. Since then, I have found a different restaurant where my family is welcome and customer service is very much alive! DON'T RISK IT, FIND ANOTHER RESTAURANT.
Pros: There's always parking.
Cons: Food is not fresh and the tables don't get cleared. Service is sloppy.
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