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Businiess name:
Whitewater Sports Campground And Canoe Livery
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Review by:
citysearch c.
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Review content:
Just got back from river… nice tubes. They use a canvas cover over their tubes which has ups and downs. Ups… it reduces tube arm burn. Down…. tube has bottom but soft bottom which means occasional butt vs. rock bruise.
My biggest complaint… website stated parties of 4 or more tubes get a free cooler tube. It should state you get a free tube FOR your cooler. Everywhere I’ve gone (and I’ve gone to many places on the Guadalupe and other rivers) a free cooler tube is a tube and a cooler, not just a random tube. On top of that they charged $20 for the tube/cooler. The $20 was more the ACTUAL RETAIL cost of the cooler. They claimed I got a free tube FOR a cooler but refused to rent me just the cooler but instead charged me and extra $20 for a cooler and a tube. So in ACTUALITY I did not get a free cooler tube or even the free tube FOR a cooler.
I will NEVER go back and I’d advise other to do the same. I’ve never paid more than $14 or $15 for Cooler tube rental. The most frustrating part is I HAVE A COOLER but didn’t bring it because the the company’s website stated otherwise.
The staff was otherwise not that friendly… they knew I was stuck with absolutely no choice. I had already pre-paid for my tube by using a Groupon offer and had no coupons printed to go to a competitor (which actually might have been cheaper).
I can say that the shuttle was fairly fast and they actually take you to drop off and pick-up points. They “claim” you can float as many times as you’d like but I could not verify.
MY ADVICE: Print the coupons from you computer BEFORE you leave for this rental place AND the others. Call ahead on a weekday and ask questions (they can still lie). This company is NOT located in an ideal location for the river. You want to be on the OTHER side of the horseshoe. I would recommend you go here ONLY if you go on a weekday and you get a really, really good deal. $20 for a cooler tube is NOT a great deal.... or even a ""good"" deal. Approach WWS with caution.
Pros: Canvas covered tubes and shuttle was fairly fast
Cons: Canvas covered tubes, Bait-n-switch offers, confused staff
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