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Review content:
I was a tenant at Brompton Court for the past 11 months and recently purchased a home. We did not close on our home until 30 days before our lease was up at Brompton Court. As a result, Brompton Court management is charging us an additional month of rent that is beyond our 12 month lease. We paid our last rent payment in full and fulfilled the payment terms of our 12 month lease. Shortly after management received our rent payment and 30 day move out notice, we were asked to pay an additional $1385 because we did not give them a 60 day notice. The apartment manager stated that although we plan to vacate the apartment in the next 30 days, we must pay another month of rent because they didn't get 60 days notice. I posted my concern on apartment ratings website and a few ""residents"" responded. Here is my feedback to those ""residents"" since my IP address has been blocked from the website.\r
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A 60 day move out notice is not in ""EVERY SINGLE lease."" I lived in 3 different apartment complexes in Austin while in college and never gave 60 days notice. I lived in one other complex in Houston and never gave 60 days. 30 from my, and my parents, understanding had been the standard. I'm sure more and more complexes are moving to 60 to squeeze more out of their tenants. It's pretty simple. Most people will not know for sure where they will be living in 60 days, so complexes get that free month of rent and 30 extra days to shop for a new tenant. Regardless, you're right, 60 days notice is in this lease. But the question comes to customer service and not a simple ""it's in your contract."" When you go to a restaurant, they are not required to take your food back should you not like it (or it's cold, or whatever), but they do because they want to make sure you're a happy customer. In the license (contract) you agreed to for your Windows or Apple operating system, it states that this software is not required to operate as advertised. Yet, if it didn't do what you expected, you would expect a refund despite what your contract states. The fact is that this type of policy should be used to encourage people to provide as much notice as possible, not to hold over people and actually expect payment. That's what I would expect anyway. As for everything else, it is 100% accurate. Obviously, they have no control over the hurricane, but we did pay our rent on time and in full in September, despite not having the amenities we were paying for; we just endured. Our AC did go out 3 times and required multiple trips by the maintenance to fix it; we paid our rent on time and in full despite not having what our lease said we should. We didn't have carpet for 4 days and walked around on concrete after Ike; paid in full and on time. We personally got rid of all of the mold in the house after Ike; rent paid in full and on time. EVERY time it rained, there was a standing water surrounding and covering the path to the garage and our vehicles; on time and in full. Car broken in to and property stolen; on time and in full. Without electricity for a week after Ike (only our building for some reason); on time and in full. We fulfilled every requirement of our lease minus one. We only provided 30 days notice and not 60. They have already signed up a tenant for August 1 (sorry you don't believe me, but I actually don't know why you care), so they're out one month rent. We were inconvenienced on numerous occasions, yet paid in full and on time each month. I don't know, customer service means something to me. If it does to you, you might want to take another look at other complexes. That's all I'm saying. \r
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