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Businiess name:  AceStar Appliance
Review by:  citysearch c.
Review content: 
Horrible experience and still attempting to get my ice-maker working. Initially, they were responsive and quick to schedule an appointment and come complete with the new parts required to repair the ice machine. When technician departed he informed me I had a 60 day guarantee and that the ice would commence to work in about 2 hours. Well...that did not happen nor was my water working after he left. I called again and the very next day the same techician came and turned on the water and again informed me that the ice would work in about 2 hours. Did not happen....and I called again. They scheduled two technicians to come out three days later (on a Monday morning). The technicians never showed and when I called the dispatcher he said they were on their way....no show the entire day. When I got in touch with the dispatcher he informed me the technicians had closed out the order and said they had resolved the problem. Based on this, my work order had to be placed on the owners desk. It is now Friday and I have left countless messages but have not heard from this business. My ice machine is still not working and I am out more than $200. This is a very frustrating way to conduct business....and it is the first time in my entire life that I have had a problem that has not been resolved.

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