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Businiess name:
Food Lion
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Review by:
citysearch c.
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Review content:
I will never return to shop at this store again. I just experienced the worst customer service I've seen in a while. Cashier Louise and Manager Sandra were extremely uncaring and seemed to be bothered when THEIR telecheck system declined my check because the amount was over $200.00. They did not apologize. They did not smile. They did not work to find a solution. They did not help me when I had my two year old child and a cart full of almost $300.00 of groceries. I had to wait in line TWICE. Have every item scanned TWICE. Then unbag and bag everything TWICE. By the time I left the store I had no groceries becuase again their telecheck system would not accept a check of such a great amount. They refused to hold my groceries so I could go home and retrieve my forgotten wallet and return to pay for them. I left sweating from so much work and in tears from the utter embarrassment and lack of care the Food Lion staff put me through. If you are in the Dawsonville area I recomend you shop for groceries at the Kroger loacated off of 400. Their customer service skills are impecable. They enjoy what they do and they care for people and their grocery needs. \r
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It is unfortunate that in the present difficult economy we as a country find ourselves in that there exist working Americans who do not prize the jobs they do have and respect the industry in which they work. In food/grocery services it is imperative that employees demonstrate genuine care and sincere earnest to help its customers they see day to day, face to face.
Cons: Cashier Louise/Manager Sandra
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