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Food Lion - 3 Reviews - 59 Main St # 100, Dawsonville, GA - Grocery Stores Reviews - Phone (706) 344-3979

Food Lion

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59 Main St # 100
Dawsonville, GA 30534
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(706) 344-3979
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Main categories:

Retail Shopping , Grocery Stores

Related categories:

Food & Dining

Reviews

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( 2 )

Best

great store friendly cashiers and baggers clean foyer never gets dirty on rain days

Worst

I have shopped at this store since it opened and have felt that it was a great new addition to our community. \r But I like to purchase in bulk, I put portions of my grocery item...

Terrible Customer service 5/11/2012

I have shopped at this store since it opened and have felt that it was a great new addition to our community. \r But I like to purchase in bulk, I put portions of my grocery items in freezer as this chore is not one I like to do often. Yet twice I have been told that a meat product I wish to purchase could not be sliced in the deli because it was from the meat dept,and therefore was cross contamination even though it was not a raw meat but a log of Bologna, It's NOT this stores policy to do this,If the store had a slicer in the meat dept it would slice it, WHO wants there cooked meat sliced in the same space with raw meat, NOW that is cross contamination. And the deli manager was rude and informed me that she had gotten into trouble when she had done it for me before.Its all about the dollar, they want your money but their customer service skills are lacking considerably. In todays economy people will start to rely on buying in bulk. I left my full cart and told them I would buy elsewhere, where there is better customer service. I have never had this experiance in any other store in Dawsonville so I can go anywhere for my shopping needs. True Food Lion was closer, But I'll make the drive for better customer service. They truly need a store overhaul in their management area. more

closeer to than kroger 7/9/2011

great store friendly cashiers and baggers clean foyer never gets dirty on rain days more

Food Lion in Dawsonville 7/26/2010

I will never return to shop at this store again. I just experienced the worst customer service I've seen in a while. Cashier Louise and Manager Sandra were extremely uncaring and seemed to be bothered when THEIR telecheck system declined my check because the amount was over $200.00. They did not apologize. They did not smile. They did not work to find a solution. They did not help me when I had my two year old child and a cart full of almost $300.00 of groceries. I had to wait in line TWICE. Have every item scanned TWICE. Then unbag and bag everything TWICE. By the time I left the store I had no groceries becuase again their telecheck system would not accept a check of such a great amount. They refused to hold my groceries so I could go home and retrieve my forgotten wallet and return to pay for them. I left sweating from so much work and in tears from the utter embarrassment and lack of care the Food Lion staff put me through. If you are in the Dawsonville area I recomend you shop for groceries at the Kroger loacated off of 400. Their customer service skills are impecable. They enjoy what they do and they care for people and their grocery needs. \r \r It is unfortunate that in the present difficult economy we as a country find ourselves in that there exist working Americans who do not prize the jobs they do have and respect the industry in which they work. In food/grocery services it is imperative that employees demonstrate genuine care and sincere earnest to help its customers they see day to day, face to face. Cons: Cashier Louise/Manager Sandra more
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