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Businiess name:
Russo's New York Pizzeria, Inc.
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Review by:
citysearch c.
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Review content:
WORST PIZZA PLACE EVER!! I got aweful pizza and customer service 3 times by this place. And I have only ordered from there 3 times! First time, I ordered a 2 topping pizza, and it gets delivered to my house and it was plain cheese - NO TOPPINGS. I call back and all the will gIve me is a slight discount on my next order. Second time, I was ordering for delivery at work downtown Houston.(and I never got the discount they promised) I order a deep dish pizza and they bring it to me completely burnt BLACK! I call and am upset, and I ask to have another pizza delivered bc that one I got was not even edible. 2 hours later and still no pizza, I call, get put on hold for over 10 minutes, have to hang up and call back. Finally I talk to the manager and he completely brushes me off and says what do you want me to do about it. I went off. Third time, ordered at work again (at the request of my co-workers...not my choice) and my pizza is delivered (after 1.5 hours) but was obviously carried on its side and all the toppings - cheese - everything- had slid over and left me with a big slimy circle of bread. The delivery guy didn't care about it either and just took off. DO NOT EVER ORDER FROM NY PIZZERIA IN MIDTOWN! THE MANAGEMENT MUST CONSIST OF NOTHING BUT MORONS! THEY DONT CARE AND GIVE YOU THE WORST PIZZA OF YOUR LIFE!
Pros: NONE - ABSOLUTELY NONE
Cons: BURNT PIZZA, PIZZA WITH NO TOPPINGS, SLIMY PIZZA CARRIED ON ITS SIDE AND EVERYTHING SLIDES TO THE END OF THE BOX! SLOOOOW, HORRIBLE MGMT, THEY DO NOT CARE ABOUT SERVICE!
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