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Businiess name:
Continental Midtown Restaurant
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Review by:
citysearch c.
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Review content:
HORRIBLE EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am disabled woman and require a service dog and the Continental on Chestnut St. refused me and my friend service b/c of my service dog who was very visibly in his uniform and on duty. I talked with the waiter and staff and told them my rights and that he needs to be with me at all times and why and they demanded that I provide them with paperwork. I told them I was not required by law to carry or show ANYONE his paperwork and the vest and ID badge he was wearing is all they need to see. They cannot legally demand I tell them my disability either. The manager Tracy, yelled at me in front of other patrons. Everyone was staring at us, I was so humiliated I cannot even tell you. My blood sugar was dropping and I knew I needed to eat something quick so we went elsewhere since they refused to give me anything to eat or drink. I wonder if I would have had fainted or had a seizure if we had waited around, then they could have seen that my service dog always does his job. It is now 2010, ADA was passed in 1990. What really needs to happen so that disabled people or those with medical needs requiring service dogs like myself are on equal footing with the rest of the population?? Are people still so ignorant that they will not educate themselves on these issues when managing a restaurant in center city??
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