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Businiess name:
Texas Waste Systems
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Review by:
citysearch c.
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Review content:
Our service was to begin on a Tuesday - they did not come. I called that night and they said they were running behind and the driver would be there Weds (they said this is always the case if it's not picked up on the scheduled day it WILL be picked up on the next day). Weds - no pick up. Called : ""the driver did not have his computer with him and could not find your house - we will pick up tomorrow for sure"" Thurs - no pick up: ""we have no idea why they did not come on Tues, they are out in your area right now they will pick up before the end of the day"" Friday: no pickup.....\r
\r
I called and asked for my refund. Was told 4-6 weeks also, as it was coming from corporate office out of state. I asked for their number and she would not give it to me. Hoping to see a check in 4-6 weeks, but not holding my breath. I will follow up though and not let them get away with this. Ridiculous!
Cons: rude customer service, no apologies, lots of excuses - NO TRASH PICKUP
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