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Businiess name:
Midas Auto Service Experts
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Review by:
citysearch c.
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Review content:
NEVER GO TO THIS STORE! THEY WILL SCREW YOU OVER! My first time there was in the spring for an oil change and alignment. When I came back to pick up my car, I discovered Whataburger napkins and straw in my car. I immediately called the manager and he was very nice and offered me a free oil change, along with promising me the tech would be disciplined. I went back for the oil change (and wasn't going to go back due to my 1st experience). I recently went for an oil change at a different location and they found some damage that had been done to my oil pan (and immediately told me as soon as they figured it out). They suggested I go confront the manage at Midas (my last oil change) b/c I would now need my oil pan replaced b/c they screwed up a part (around $500 expense!). I went to Midas and explained to the (new) manager what they told me....he was rude the whole time, interrupting me and completely denying anything and wouldn't call and speak to the other place. We went and got a written report and the tech called and told the manager what happened (clearly it was Midas fault) and the manager was rude again. I took the report and my car back to Midas to see if they would give me a deal on the replacement since it was their fault. Again the manager was extremely rude said he would not take responsibility and that his boss agreed with him but would not give me anyone's number to call. So now I am stuck paying for a new oil pan b/c they do such LOUSY work!
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