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Businiess name:
Jen's All Natural Pet Spa
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Review by:
citysearch c.
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Review content:
After reading reviews about this dog spa I decided to take him in for a full-service treatment. \r
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Prior to my appointment I had confirmed with Jen that I would be staying and observing the session. I was the first app't of the day and she began to bathe him immediately. My dog has a real fear of bathing which she was aware of and yet she just dove right in. The spray nozzle she used was set to the full force and from my observation point I could see his skin turn red from the force of the spray. She used no care when soaping him up and soap got into his eyes and mouth multiple times during his bath. During the bath she would point the nozzle into both ears (presumably to clean them out) and nine hours later his ears are still blood red on the inside. Her handling of my dog was rough and once when he had the nerve to bark she sprayed him directly in the face and snapped out ""quiet"" at him. I would also just like to say that the tail is not a handle for spinning the dog in circles when you want them to turn around! She also sprayed the nozzle at full force down his forehead and into his eyes when rinsing out the shampoo. My boy is a Pekingese and the eyes need to be carefully handled since they bulge out and can be easily injured.\r
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I am a long time dog owner and trainer but have always groomed my own dogs and this was the first time I've used a groomer since I'm having back issues. I was so concerned about his eyes and ears from the force of the water she used that I ended up taking him to the vet after his appointment to ensure that no permanant damage was done. The vet doesn't think so but wants to check again in a week to make sure.\r
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She was extremely rude to me several times about my interaction with my dog. The salon was not well sanitized and the general atmosphere felt hectic and chaotic. My dog would have felt more relaxed in a mall at Christmas time.\r
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Granted he came out relatively well-groomed but who cares when I had to give him Benadryl after getting home to calm him down and get him to sleep for a while. She also gave decent advice on handling allergies but these things in no way overcome what he had to endure.\r
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I would never recommend this place to anyone for any animal and I would never leave a pet there...not if you loved them. \r
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I won't be going back!
Pros: Basic grooming was good
Cons: rough handling, rude, possible injury to my dog
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