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Businiess name:
Locust Run Kennels
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Review by:
citysearch c.
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Review content:
My husband and I having been boarding all ours dogs at Locust Run for 12 plus years. We have never had an issue with them until now. We boarded our dog there for a week and when we returned we picked him up and brought him home. As we were petting him I noticed a rough area under his chin...I looked and saw a very large cut with blood that seemed to be recently dried. My husband called and spoke with the owner and explained what he found. The owner had said that as they were giving him a bath they did notice the cut but really didn't think anything of it. We were concerned that an infection would settle in and make things worse for our dog, so my husband asked if they would pay for the vet bill and the owner was quite rude and said that he ""does not feel that he should be responsible for a vet bill"" and then said ""well how do I know he didn't come from your home injured"". By the way the vet bill was only $71.00 with antibiotics. We were appalled. After so many years and so much business that we gave them that he would not even consider paying a vet bill. He wanted to give us a discount on our next visit, which by the way, it only cost $13.85 a day to board your dog there. \r
Locust Run did not assume accountability nor responsibility for this. They should have called us to tell us that they noticed a cut on him, but they didn't. They did not even say anything when we went to pick up our dog as if we wouldn't see this large cut on our dog. \r
Needless to say our dog did end up with an infection from the cut...and we have started looking for another kennel. \r
I would not recommend them
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