Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Randolph Tire Center
|
|
Review by:
citysearch c.
|
|
Review content:
In reponse to the quick conclusions that the reviewer jumped to:\r
\r
It is commonplace to see one of my technicians ""standing around."" Hot engines need to cool before work can be done/should be done. Cool engines need to warm to normal operating temperature to correctly diagnose. Parts need to be ordered and delivered. Diagnostic flowcharts need to be deciphered. Electrical diagrams need to be read. Published technical service bulletins about known issues with certain vehicles need to be read. And I'm pretty sure that the Fair Labor Standards Act says something about employees receiving breaks and lunches throughout the course of a day.\r
\r
And lastly, we have never been in the situation of leaving three parts that did nothing for the vehicle in that vehicle. That's considered ""throwing parts at a car"" and it simply is not a good practice. In the very rare instance we do this, it is not done without prior explanation and approval from the customer. I say ""very rare"" because unneeded parts simply can be returned. If a part was ""tried"" and it did not work, it's ludicrous to think we would actually leave it in there and call the customer saying, ""Well, that didn't work. Let's try this part."" I would rather have my money back for the cost of the incorrect part than to leave it in there and collect only the smaller sum of the markup from that part.\r
\r
I am left dumbfounded as to these empty and unfounded assertions. Why not simply return? If the same problem was occurring, parts and labor could have easily be warrantied.\r
\r
Come see me at Randolph Tire Center. We are the most honest place you'll ever find and I guarantee you'll be the next of our many lifelong customers.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|