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Businiess name:
Tarheel Home Furnishings
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Review by:
citysearch c.
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Review content:
Purchased Flexsteel sofa and loveseat from these guys a year ago. After about 8-9 months the sofa began squeaking. After several attempts they had someone come to my home to repair. Repairs were helpful. Still squeaked. Several calls later they came to my home, picked up my sofa, sent it from North Carolina to Iowa for repairs. I sat on the living room floor for two months while they attempted to repair. Delivered sofa back to me unrepaired. Owner (Tommy Hillbilly) refused to call me despite several request from me. His business philosophy is simple avoidance. Made contact with Eastern Sales Manager of Flexsteel who agreed to refund Tommy's money back to Tarheel but said it was still up to Tarheel as to how they wanted to handle the situation. Still no call from Tommy Hillbilly. He had a customer service agent send as email attempting to railroad me into a store credit for his worthless store for more Fleexsteel of ""equal or lesser value."" I emplore you, please be the customer that I helped save an enormous headache from having to deal with Tommy Hillbilly and company.\r
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This is soooooo the short version of the story.\r
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Please, please, please, do not use this so called ""business"" to purchase any furnishings for your home. \r
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By the way, this is the first review I have ever written about any business.\r
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Lets hope the the NC Attorney General's office can be of assistance.
Pros: There are none
Cons: Service
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