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Businiess name:
Atlanta Luxury Motors
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Review by:
citysearch c.
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Review content:
We are business owners and we were interested in purchasing a vehicle for our business. I called ALM and thought I received great friendly customer service. He gave me their hours of operation and my husband and I made plans to make the hour commute to the lot before they closed at 6pm on Sunday. We called in just confirm their schedule around 4pm, and the rude person and who was also the one I spoke to on the phone who I thought was friendly and who turned to be the manager, Don, said they were going to close at 5. I said, ""you told me you closed at 6"" and he said, ""He said nothing was going on and they were going to to close early."" Ok, I understand, but what pissed me off was when my husband called back to convince them to stay cause we were already in route and we would be there in 30 min, DON said, ""well you should have planned your trip better"". I called back and I said ""you do understand you are the sales person and we are the customer"", and I also said should we go somewhere else, and he ""you can do whatever you want."" I could not believe how badly we were treated. If the MANAGER treats his potential customers like that, how do you think he would treat is actual customers when they have issues with their vehicles? We are going somewhere else....there is too many cars and other dealerships to be dealing with these losers.
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