Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Harbour Grill Steak & Sushi
|
|
Review by:
citysearch c.
|
|
Review content:
A frequent diner at this restaurant- never had a complaint until last night. The food was completely mediocre, and as a frequent guest, I decided to politely inform the waitress that we were not satisfied with the food we were receiving. The meat was completely burnt on the outside and bloody rare on the inside. The waitress, who has served us before, was very polite and tried to help us out- but the owner, an absolute french a** came and basically tried to tell us that the way the meat was cooked is the way it should be tasted. He kept repeating the word "flambe" as if that would shut us up. Well he made the mistake of not knowing I am a professional chef, and know that just because something is "flambe" does not mean it is going to taste like burnt meat. Instead of listening to us, he decided our complaint was about the texture of the meat instead of taste and said they would slice the meat for us and we will see that it will be better. Well again, I don't know what goes on in his mind, but anyone (chef or not) will know that slicing meat will not alter the flavor or mask the burnt layer on the outside- if anything it can only affect the texture and tenderness which was not at all what we were complaining about. He brought the plate back and walked away as if he knew everything would be resolved instead of waiting to see if we were satisfied. No surprise here, the meat still tasted burnt and now it was even MORE visible that the meat was completely undercooked. We asked again for the owner to come and he took the plate to cook the meat longer- big mistake on his part because it now came back with an even thicker layer of burnt. We simply said to the waitress, we are not going to eat this- but if it is such a drama you can charge us but we are not satisfied and we don't want another bite. The owner rushed to our table and said that he was going to bring other people that are currently eating the same meal and have them tell us how delicious it is.. We asked him to take a moment to relax and listen to his customers because he was treating us poorly and we do not care what other people thought of their plate- they could have been lucky to get a good piece of meat! And before we can get another word in, he took the plate and walked away leaving us with our mouths open in shock of his disgusting customer service- how he is still running a successful business is beyond me. \r
He ended up throwing us out of the restaurant in front of the entire restaurant (after we payed the bill of course- WITHOUT the MEAT). \r
Needless to say, the small portion of the meal that we did enjoy could have been crap because that is all we are going to remember about this meal and we are NEVER going to come back to this restaurant again. Unfortunately for the wait staff who is usually pleasant, they have an asshole of a boss and one day he will be sorry. DON"T WASTE YOUR TIME OR MONEY
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|