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Businiess name:
Austin Driving School
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Review by:
citysearch c.
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Review content:
After several years of taking their defensive driving course, I will no longer recommend this driving school. I contacted their office on Wed to find out when next DD course would be. Told this Sat from 8:30 to 2:00. Cost $25 for both insurance discount & ticket dismissal. Asked if we need to pre-register & told no, just show up by 8:15. Husband & son took off from work so we could all attend. Get there & told to sign in on 2 different forms & fill out the 3rd form. Turns out there is no DD class & according to the instructor there hasn't been in years. She makes a call only to tell me again there is no DD class. My husband walks out & she makes a rude remark while I'm standing there. I ask her for the phone number & she tells me it's on the outside of the building. Just how hard would it have been for her to tell me the number. Did she apologize for their incompentency, NO! I call the driving school to be put on hold for 15 min & I have to call back as I'm on terminal hold. They have no clue why I was told there was a DD class this Sat. They have to have at least 3 people for a class which we were 3 people. They will call me Monday to see if they can hold a class next Sat. I am not holding my breath . Oh, the instructor did offer their video course at $42 each. That must be because the video is much more informative. I don't know why they even bother to advertise Defensive Driving. I rated this 1 star as I HAD to at least give it 1 star. I would not have even given them half a star.
Pros: Absolutely none
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