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Businiess name:
Parr Cabinet Design Center
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Review by:
citysearch c.
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Review content:
I liked our Parr sales person but that is the only positive comment I have about Parr Cabinets in Fife. It has taken months to get the cabinets and fridge. We still don't have all the materials promised us. We had to return 2 cabinets; 1 due to the salesman's mistake (it was an honest mistake and he owned up to it; very forgivable) and the other due to poor craftmanship. The cabinet with poor craftmanship was replaced with another type of cabinet, only to discover more sloppy workmanship. Drawers would not sit flush/parellel to the cabinet on both pieces. Ended up fixing it ourselves. (Didn't want to wait another 2 months for a replacement) It's not over yet. Too many problems to describe in this short space so I will bullet: -chip in cabinet when delivered -doors on cabinet not square - still waiting for replacement doors -refridge delivery guy dropped his dolly on our downspout....need to replace -$1700 refridgerator is not working correctly....scheduled tech to repair -Requested arched cab. doors - got straight cabs. - decided to not pursue replacement due to exhaustion and lengthy time lines -Phone calls were not returned after problems started mounting OK, I do have one other positive comment. The quality of the materials seems to be good; solid plywood and sturdy hardware. The issues seem to be mainly in the craftmanship and delivery times. Good materials do not make a good product; that is up to those assembling the cabinets. I'm hoping the company will stand behind their products and make it right. Time will tell. My advice, should you still chose to use this company.....don't pay in full until all materials have been delivered. _______________________________________ It is now Jan. 2011. We still don't have all the items we bought in April of 2010. We are on our 3rd custom cabinet and it still isn't right. The cabinet was delivered with a dent and the shelves can't be adjusted to various levels due to poor craftmanship. The Cardell rep. didn't deliver when he promised. Never called to reschedule. We had to track him down. Turns out he had our replacement cabinet stored in his garage. Too many problems to even post. But we have 9 months of email trails documenting all issues. This transacation was a nightmare in every way. I strongly advise you to avoid this company.\r
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