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Businiess name:
Parr Cabinet Design Center
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Review by:
citysearch c.
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Review content:
Well last summer we finally started the long awaited kitchen remodel. We made all the stops: the big box stores, the internet, the cheap Chinese stores and the little mom and pop shops. Somehow we missed the Parr outlet until the end of our search and were glad that we had. At this point we were fairly well educated of the quality, cost and service aspects of cabinet purchasing.\r
Initially we went to the Seattle location and began the design process with a most helpful salesperson Zach. When Zach realized that we were from Tacoma he cheerily informed us of the Fife location. The fact that he refered us to another location confirmed that the salespeople are noncomissioned. We thought this was the case as we felt no pressure whatsoever to purchase. The folks at Fife were just as inviting and helpful as the Seattle store. I am sorry to say that we changed our minds so many times that I had to apologize to the guys. Chris stated that an apology wasn't necessary as service was a standard of the Parr business model. We finally settled on a design and was pleased to find that Parr offered installation as well. We ordered the material, chose a contractor and began the install in September . We had one cabinet damaged out of the box and Chris reordered it immediately. We are admittedly pretty picky and 3 of the doors had little imperfections which were just grain differences. We brought this to the attention of the manager and he said that it was wood and wood has imperfections. He also ordered 3 replacement doors at no cost at the same time just to keep us happy. A few weeks later the replacement cabinet and the 3 doors were in and installed. \r
Overall a complete kitchen remodel is a stressful endeavor in many aspects. Parr provided a great product, had it installed and backed it with great service.\r
We hit a few obstacles but everything was taken care of in the end.\r
I will definitely refer them and use them for our upcoming bath remodel as well.
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