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Businiess name:
Carino's Italian
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Review by:
citysearch c.
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Review content:
On Sunday Sept 7 2008 my friend and I stopped there for an early dinner. I ordered the Spicy Chicken Romano. When it was served to me I noticed there was no more than two little slices of chicken in the dish. My friend told the waitress. \r
She said she told her manager and he was imforming the kitchen there was a problem. I was hungry and I and my friend finished our meals. At the end of the meal the manager came over to our table. We imformed him the meal was more of a veggie dish than a chicken dish. I told him it was good but not as it should have been. My friend asked for an adjustment to the price. He was about to sugguest $3.00 off but the manager said he would not give us anything because the food was eaten and I should have told him sooner. I told him I had told the waitress but he was very rude and we did not want to make a production. We imformed him we would never be back. This was our third visit and it would be our last. As I was leaving the people at the table next to ours pulled me over to tell me thay had the same problem.. .one of their party had a dish that was not as listed on the menue and was very lacking in taste.I asked if she got an adjustment but she said no and she had her food still on her plate. I explained we had been there before and the first time we had bad service. we tried them a second time a few weeks ago and all was fine, so we came back. He said he had the same experience...came once it was bad came again and had a manger tell him he was there for a few weeks to turn things around. He stated they needed to bring that manager back because he too would never set foot in the place again. On this particular day they lost six customers, because the manager had to act like a total fool.
Pros: nothing really worth mentioning
Cons: Manager with short sightedness
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