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Review by:
citysearch c.
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Macy's Herald Square has one of the best women's lingerie departments going. The selection is vast, and you're bound to find something that actually fits. However, their staff couldn't be any less charming. I got gruffly scolded by an attendant for attempting to use a fitting room that was being used for storing garment racks (makes so much sense, considering the long lines to try stuff on!). What ever happened to customer service?? Meanwhile, I wish the rest of the store had as much going for it as the lingerie dept. The juniors dept. has a pretty sad selection and the music is so loud that it drives you out of the place! Macy's is an institution, but history alone doesn't encourage repeat business. I won't be going back any time soon.
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