Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Pure Austin Quarry Lake
|
|
Review by:
citysearch c.
|
|
Review content:
\r
Dear Pure Austin, (11/6)\r
\r
I had an account there with and ex-boyfriend and he closed the account. He sent me an email to let me know that I had to fill something out to close the account for myself so that you would quit charging me. I called your gym and asked you specifically what I needed to do to end the membership, and how to be sure no loose ends were left. I know how your lovely contracts work, and wanted to be sure we were completely DONE...and I had nothing to worry about. Your employee...Brandon, I think....faxed me the necessary paper work and assured me I was finished. \r
\r
Well....I am looking to buy a car this month. I went to check my credit report only to find that your gym had sent a $69 payment to collections which dropped my credit score 47 points. I just cannot fathom how you all can do that to someone who did all the necessary steps to making a clean break with you. YOUR EMPLOYEES lack of knowledge or skill or common sense to let me know that there was another payment left on the account, after having an entire conversation with me about how I do not live in Austin anymore, and do not use your gym....has really screwed my life up now. I'm not going to be able to get a good rate on a car loan, if I'm able to get one at all. I called to discuss this with your manager David, whose only excuse was that...""he didn't know why the person I talked to wouldn't have told me about the remaining payment or balance, but they just have procedures they have to follow.""\r
\r
Well, you know what....your customer (ME) called you to see what those procedures were and you didn't give me correct information....and this is YOUR FAULT.\r
\r
Thanks for ruining my day, and ruining my credit that I have been working so very hard on improving. YOU SUCK
Pros: great work out equipment
Cons: incompetent employee
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|