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Businiess name:
Joe's Crab Shack
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Review by:
citysearch c.
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Review content:
I recently went to this restaurant for lunch and had a horrible experience with the staff and the management. We called ahead to let them know we had a large party and the time of our arrival. When we arrived the table was set-up but we waited 10 minutes for someone to take our drink order. The waitress who took the drink order wouldn't allow us to place a food order at the same time. So we waited another 15 minutes to order food. Drink refills were not timely and one of us waited 20 minutes for her alcoholic beverage. At 10 til one, (we had to be back at work at one) we asked the manager what was keeping our order since we placed it 25 minutes ago. He assured us it would be out in 4 minutes. It was not and we left the restaurant without food and without paying. It was a terrible experience for which no one apologized to us. Neither management or staff. They claimed to be so busy, but the restaurant was about 1/4 full. Two waitresses were standing near the door for much of the time we were there, doing nothing. DO NOT GO HERE!
Cons: poor service and management
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