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Businiess name:
Cornerstone Appliance Repair
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Review by:
citysearch c.
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Review content:
We called Fernando at Cornerstone when feverishly trying to get someone out to look at our refrigerator after we had found it smoking in the middle of the night. After talking to at least five other repair services, we were fortunate to contact Cornerstone and speak to Julia at the office, who said she would work on getting Fernando out to see us that day, although he was already booked up. Julia was extremely helpful and was very customer friendly, which is a big deal to us when calling someone for service, especially in what we considered an ""emergency"" situation at our home (at the time I called, I was two weeks from delivering a baby and living out of ice chests with a 2 yr. old toddler). He took three extra calls that day and arrived at our house that evening when I am sure all other repair shops had already quit for the day (now that is going the extra mile!). He was very honest with us about our options regarding repairing our refrigerator versus buying a new one which we greatly valued, given he could have pushed us to make an expensive repair and certainly benefitted from it. Rather than doing that, Fernando gave us the pros and cons of going both ways - so we greatly appreciated his honesty and expert advice. We will definitely use Cornerstone again and recommend them to all of our friends!
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