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Businiess name:
Cornerstone Appliance Repair
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Review by:
citysearch c.
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Review content:
I fortunately had never had any problems with appliances I own until the other day when my washer quit spinning. I called Cornerstone based on all of the positive online reviews and I am so happy that I did. The female that took my call scheduled me promptly for the next morning and was very polite. She even called as I requested and gave me an hour notice that someone would be there right on time. Jaime came out and after thoroughly inspecting my washer told me that he didn't think it was worth me fixing it. By the time I bought the part (close to $200) and added labor to it, I could buy a new one for just about $100 or so more. He even double-checked the scenerio with Fernando the owner via a quick phone call and got the same answer from Fernando. I felt that was extremely honorable that they would basically tell me that it was not in my best interest to give them the business. Quite honestly, I would've had no idea otherwise and would've had them fix it for whatever they said because I wouldn't have known better. They simply charged me for just the service call and it was a fair price. I would highly recommend using Cornerstone and will absolutely use them going forward for all of my appliance repairs. Although sad to say, it is often easier to find an unethical or dishonest contractor/worker/service/repairman than it is to find an honest one not looking out for their own best interest. They didn't take advantage of me and treated me fairly. Perhaps other companies should take a lesson from Cornerstone!
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