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Businiess name:
Southern Management Systems
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Review by:
citysearch c.
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Review content:
Based on the 15 reviews I have just read, this fire needs no further fuel....but I cannot meerly sit back and let my voice remain silent. I'll begin w/ Robert Weaver. His unprofessionalism is exactly as the many before me have described. While reading all of these complaints, the similarities to my experience today were uncanny. I could nearly write a review verbatum to those already listed. Mr. Weaver had an ugly smugness to his voice, apparent in his icy greeting. He proceded to continuously interupt me while relaying my concerns, and then shouted at me to lower my voice. I couldn't concentrate on my synapsis through his constant interruptions and harrassment. Verbal assaults towards my intelligence and intentions were the norm for Mr. Weaver so much that I was literally speachless. Never have I spoken with a business professional that speaks in such a derogatory manner. When I finally found a break to question a method for repayment, he offerred no real solution, but informed me that I had ""already wasted 15 minutes of his time and the conversation was over"". When I asked for Mr. Weaver's title, he refused to offer me that information. As I questioned him as to why I should pay an unknown individual that will not identify his title, he quickly re-directed the question, saying he is not asking for the money, but his client was, and the circular questioning spiraled out of control from there, leaving Mr. Weaver without a single answer to a legitamate question. Then, he performed his signature move and hung up the phone. How is a person with genuine intent to settle these debts expected to accomplish anything with this individual when receprication is not available? Likewise, my interactions with the staff/receptionist was equally disturbing. My accounts were carbon copies of those before me: rude, uniformative, witholding of basic information (ie. web address), hung up on, etc. Calling this company will only leave you dazed and confused.
Cons: customer service
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