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Businiess name:
C&F Finance Co
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Review by:
citysearch c.
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Review content:
This is company is the worst company I have ever dealt with it comes to auto lending. I was excited when I bought a new vehicle. but in a year's time they have changed their rates/fees 3 times!!!!!!!!!!!!\r
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3 Times!!!!!! Outrageous fees, they charge you to use your credit card, they charge you to change a paydate!!!!!\r
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My income changed in the a few months ago and that's when the trouble started. I received several phone calls from several different people I couldn't keep up as to who I had talked to. And they all said different things. Felicia, Brandon, Brian, Carol, Shawn, the other Shawn. I tried to explained to them when I first realized that I would have trouble. They wouldn't listen, I didn't qualify for an extension. Hello my income decreased. I was being proactive by being honest with them to work out a solution. They were not hearing that at all. I need ed to come with payment by a certain date or else. Final after talking again to several different people I get an extension but not the date I explained I could do. I had never had any problems at this point never been late. and the one time I am late...the y starting making harrassing phone calls to my house, to my family, and job several times the day. They have stressed me out to the point my hair is shedding because of stress because they threaten to the reposses the only car I have to go to work to pay my bills including theirs!!!!!\r
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The Attorney General needs to be made aware of their practices how they are preying on people. I realize that have an obligation and want to fulfill that obligation but they are very difficult to work with. I even asked them to show me in writing where it says that the car would be repo in a certain amount of days. I was told angrily by Brian that this is our policy not based on the loan agreement!!!!!
Cons: bad customer service, high fees, harrassment
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