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Businiess name:
Patsy's Inn Italian Restaurant
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Review by:
citysearch c.
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Review content:
I have always enjoyed the food at Patsy's. The service in the restaurant has always been reasonable but I was horrified by the service that I encountered while sitting at the bar one evening. We opted to eat at the bar rather than wait for a table one evening. The bartendered was an older woman who I think has been working there for a very long time, apparently long enough that she thinks she can treat patrons horribly and get away with it. She ignored us when we tried to order our drinks, was stand-offish and rude and looked irritated if we asked her a question. After ordering our food we sat for an hour without it coming. We finally inquired and she looked so angry because we interupted her while she was counting her tip money. She gave us a gruff remark and went back to counting her tips. After sitting there for what seemed like an eternity we finally just asked to take our food to go. She glared at us and stated ""I don't know if I can do that, it might be too late."" I have no idea what ""too late"" was supposed to mean. We waited for another 25 minutes, still no food. We asked again if our food was ready she made another remark about it being too soon and we asked her to please go back and check anyway. She returned promptly with our food in a bag. I'm sure it had been sitting there ready for us the entire time we waited. I love Patsy's food & it's been my favorite place to go for a long time. The horrible treatment by this burntout, tired bartender single-handedly made me never want to return, despite how much I love everything else about that place. Service counts for a lot especially when times are tight & people are counting pennies & choosing to eat out less. She should be counting her blessings she even has a job instead of taking it for granted by treating long time patrons so terribly. There's probably 100 unemployed servers out there that would love to have a job & would run circles around her. She ought to be fired.
Pros: great food
Cons: horrible service at the bar
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