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Businiess name:
The Spa Doctor, Inc
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Review by:
citysearch c.
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Review content:
We had Spa Doctor out to repair our old spa. They told us it needed a new motor / heater etc. They couldn't quote an exact price as they had to take the assembly back to the shop. I asked them what the 'worst case scenario price' would be and they said $500 max- for everything. We agreed and off they went with the unit. They came back a few days later and installed the repaired (NOT new) unit and then gave me a bill for $900+! Labor was not included in their quote! But hey, they did throw in a new light bulb for free. After all that the motor never did operate correctly- it would never cycle off when it reached temperature. We had to plug and unplug it daily. We called and they said they'd come out for an additional charge (to fix their mistake!). Well, not 2 years later and their 'repair' crapped out (and yes, we kept the water balanced). We called someone else who toook one look at Spa Doctor's work and informed us that all the splicing of wires was unsafe. Do yourself a favor and choose anyone other than Spa Doctor for your repair!
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