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Businiess name:
Rhino Pest Control
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Review by:
citysearch c.
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Review content:
DO NOT USE THIS COMPANY!!!!!
I had this service for 1 year and while they got rid of the bugs, the headaches came with the office and billing. This company took money from my account without authorization because I was 10 days late. They refused to wait for payment. If they have your credit card information, they will charge for your services when they want to. They schedule appointments at the their convenience, not yours! What kind of customer service is that!? Also, they call you constantly till they get payment. Even when you have already told them that payment is in the mail. If you ask to speak to a manager they always tell you that he will call you back and he NEVER does! If you sign a contract with them you have to send a written letter to cancel your contract and it has to be done at least 60 days before expiration. Really!? More work for the customer?
Spend your money wisely and stay away from this company. They are unprofessional, do not care about the customer and rude. THEY SUCK!!!!!
I am sure the positive ratings on here are from their employees!
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