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Businiess name:
Shells and Sauce
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Review by:
citysearch c.
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Review content:
My girlfriend and I with another dining couple went to Shells and Sauce on a wednesday night. It was slow and service was mediocre at best. The food was not really good for Italian and I thought Italian food was easy to make. Well these guys do Italian food really bad. I mean REALLY BAD. My girlfriend works at Strings as a server and she knows pasta and wine. The server recommended a big cabarnet sauv for our first course that was $30+. It didn't go well with our apps. We placed our order for dinner and my steak came out over cooked. I asked to have it re-made which he did no problem. When it returned it was over cooked again. I brought it to his attention again and said that didn't want anything else. When he brought the check the steak was still on the bill. I asked why should I pay for a meal that not only did I not eat but they couldn't cook it right. The so-called owner came to the table and appologized for the error. I gave the server my credit card and they ran my credit card for the amount before the steak was taken off the bill. I did not relize this until later when I got home. The next day I called the restaurant and asked for the owner who had talked to me the day before. Whoever had talked to me wednesday night was not an owner and according to the girl on the phone, he doesn't even work there. WHO THE HELL IS RUNNING THIS PLACE!!! When I finally did talk to somebody important about my credit card, he was rude and just un-proffesional.\r
\r
What ever you do, if you decide to go to Shells and Sauce, don't order a steak, wine or pay with a credit card.
Pros: Not a damn thing!
Cons: Service, Food, and Management (owners)
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