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Businiess name:
Sasha G Salon & Spa
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Review by:
citysearch c.
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Review content:
I would like to prevent you from making appointment in that salon. If you call them ,they ask for credit card saying that it is for potential service charge. I made an appointment one day at 3 pm and I cancelled next day morning . \r
Receptionist confirmed that it is cancelled verbally. In two days I saw on my credit card a charge for $ 35 . I called them to explain a situation and they told me that I did not cancel my appointment within 24 hours before my original appointment at 2 pm. Since I made an appointment at 3 pm day before I was not able to cancel it sooner .Not to mention tha lady said that it is cancelled and did not inform me about any cancellation fee. Also she did not introduce me to a cancellation policy at the beginning of conversation .\r
I called my credit company they put a charge in dispute temporaily however I failed since they provided them with information that cancellation policy is explained on their website and I should be aware that I am not able to cancel my appointment if I make it day before .\r
I have never had such situation in the past to be charged for nothing , not having even service in this salon. I was a potential client but they lost me as a customer and may a few more who consider a visit here.\r
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Please be careful with them and hope that I protected you from they financial tricks.\r
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Potential client
Cons: illegal transactions
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