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Businiess name:
Sfoglia
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Review by:
citysearch c.
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Review content:
I've lived in New York for 12 years and eat in fine restaurants one to three nights per week. Only once have I experienced worse service than I did at Sfoglia last week. HAVING MADE A RESERVATION AT LEAST A MONTH IN ADVANCE, WE WERE DISMAYED WHEN WE HAD NOT BEEN SEATED NOR OFFERED ANY NOURISHMENT A FULL 45 MINUTES AFTER OUR ARRIVAL.\r
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My husband and I were excited to try a new restaurant for our weekly date night and arrived promptly for our 8 p.m. reservation. We were told a table would be ready within minutes. It was the coldest night of the year -- in the teens -- and we were then left waiting in the unheated vestibule, shivering even in our winter coats, for 30 minutes. I assume no one asked us if they could check our coats because it was clear we were freezing. The hostess failed to check in with us until 8:20 p.m. We were finally offered a glass of wine (not comped) at 8:30 p.m. and only invited to sit at the bar (there was one seat, my husband stood) when we expressed our displeasure. I should mention here that we are neighborhood residents and were dressed professionally, my husband in a suit, as he had just come from work. \r
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At 8:35 p.m., the hostess tossed some bread and olives on the bar and apologized, and at 8:45 p.m. -- a FULL 45 MINUTES AFTER OUR ADVANCE RESERVATION, WHEN WE STILL HAD NOT BEEN SEATED -- we decided to leave. At this point the hostess offered to get us some antipasti (still not comped). Too little, too late.\r
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Sfoglia may have fabulous food, but it is in essence a neighborhood place. It's much too far north to become a hip destination spot for denizens of other areas. Italian favorites come and go and the farmhouse idea is overplayed, so Sflogia needs to cultivate the locals. \r
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Here are two locals who will never step foot there again -- until, of course, it closes and the next ""new"" Italian farmhouse opens its doors.\r
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