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Businiess name:
Degrezia Ristorante
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Review by:
citysearch c.
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Review content:
Having been a frequent patron for over 20 yrs at DeGrezia and having had both business meals and special event personal meals here at what was my favorite NYC restaurant, I was sorely disappointed last evening with the ENTIRE experience!
Yes, the restaurant was busy, but there were a few open tables and I know some private parties in the back area of the restaurant, but the service was poor, the food was not up to par, the presentation was lacking and the back of my chair was hit 90% of the time when one particular waiter walked behind me. Not once was there an apology. At no time during the meal did anyone check to see if everything was OK which was very unlike all of my other experiences at DeGrezia. I ordered an angel hair pasta with lobster and the pasta appeared to be thrown into the bowl without any order. My dinner partner ordered the salmon and asked that the sauce be placed on the side rather than on top of the fish. When the salmon was placed on the table it was covered in the sauce. The Caesar salad was not up to par either.
When the check came and the credit cards were put down, the waiter took them and was gone for quite awhile and when he returned he said that we had been given the wrong check and that he needed to void out the original charges and then run the cards through again. OK, that was fine but why didn't he just do it before he came out and tell us what happened and then take another 10 min to make the correction?
As stated above, this was my favorite restaurant in the City and I have introduced many personal and business associates to DeGrezia over the years but it will be a while before I return. What used to be 5 stars in my books only rates a 2 1/2 - 3 stars based on last evening's experience!
So disappointed!
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