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Businiess name:
Residences At Onion Creek
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Review by:
citysearch c.
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Review content:
For the past 2 years the management teams at Residences of Onion Creek have behaved in totally unprofessional ways. They have lied, cheated, stolen, and misrepresented the rules and guidelines that should be followed for a property that falls under the auspices of the NuRock Management Corp. Shame on the company for letting this go on for as long as it has.
NuRock has terminated the last management staff . The recent news story on KXAN was an expose that was only about three weeks late. The previous manager, Stacy, who spoke on the expose was an unprofessional apartment manager that lied to the tenants about pest control, apartment repairs, availability of apartments, and parking permits. It makes me livid that she had the nerve to go on television and accuse others of the exact practices she used while she was the manager.
NuRock sent Marty and Tina to try to turn things around for the Corporation and for the tenants.There is an excellent maintenance crew here now, new office staff, and I see improvements in apartment repairs and property maintenance
Stacy and her staff had no integrity, and just rode the paychecks as far as they could. It is up to the manager in charge the set the standard of behavior for her staff. When she lies to your face every time you have any maintenance or other tenant concerns, and instructs her staff to lie and misrepresent the company she works for, it is absolutely reprehensible.
The new staff are working very hard to be honest and professional and give us tenants the quality of living that has been denied us by others.
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