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Businiess name:
Citrus Bar & Grill
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Review by:
citysearch c.
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Review content:
This was one of the worst experiences i have ever had!
We made reservations at Citrus for New Years Eve for 8pm. When we arrived we were told we were 'checked in' just notify them when everyone was there. The last person we who was missing was just parking the car. We were seated at 8:30pm in the basement where there was no decorations or ambiance. Literally felt like someone's house basement that we had been banished to. So much for getting dressed up to go out. We promptly ordered our drinks and food. Appetizers came out pretty fast (10 mins later), i would say they were pre-prepared as they were barely warm but not too bad. Then came the LONG wait. No one checked on us, more tables filled up as we sat waiting, they ate, they left and yet we still didnt have food. We ordered 2 sushi platters and 2 steamed bass, so nothing that needs time to cook. Finally we got a hold of the bus boy to ask what is going on and where our food is since our waiter disappeared as well. Needless to say he forgot to put in our order, not to mention our table entirely. Oh did i mention it was 10:15PM!!!!!!! So our waiter finally comes over, who is less than sincerely apologetic, blames his cook and expects us to wait even LONGER till it comes out! So as we are still waiting, we are getting more upset (and i do not know anyone who isn't extra grumpy on an empty stomach!). We decided that we do not want to wait for our meals and ask for the bill. He brings the bill, NO DISCOUNT, NO APOLOGY!
We pay and leave at 10:45PM and are never going back! So much for a happy new year! CITRUS on the BANNED LIST! If you love food, spread the word and NEVER go to this place!
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