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Businiess name:
La Cueva Restaurant
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Review by:
citysearch c.
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Review content:
I had been a patron since I was a kid (1977). I had noticed slow and sometimes cold service from the wait staff in recent years. I was willing to overlook the bad service because of the excellent food. Until two visits ago! I brought my credit card up to Molly (one of the owners) to pay (they neglected to pick up my credit card long after I finished eating). Molly had problems getting the machine to print. I tried to make the usual small talk with her. I asked her how she liked her new home in the newly built neighborhood. In her frustration with the credit card machine she basically told me to shut up! Even in front of a couple of her wait staff! To say the least tension was extremely high. When I finally settled up with her she made some lame excuse about her day being hard. She never apologized. I returned two more times and she never apologized. I would have returned if only she would have apologized. Why is it so hard for some people to simply apologize when they are wrong? I couple of visits before Molly went off on me I witnessed her go off on another patron. \r
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Pros: Great food if you can stand the terrible service
Cons: Terrible service
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