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Businiess name:
Din Ho Chinese BBQ
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Review by:
citysearch c.
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Review content:
I used to like this restaurant, but the customer service has gradually gotten worse over the years, and that's a make-or-break it deal for me. When dining in, the waiter pretty much ignores you until the food is ready to be served or it's time to collect the money.\r
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But taking out has been fine...until recently. My wife ordered snow pea leaves, combination fried rice, and sesame chicken. Because the foam boxes here are not very durable (they melt if you put something hot on it, which has happened in the past to us), we usually request a sheet of aluminum foil underneath the hot food inside the box and we have had no pushback on it. We simply do not like eating foam. Well, the manager of the store, who was the cashier, told my wife that there's nothing wrong with putting hot food on the foam and that my wife doesnt know anything and doesn't go to health class. My wife was obviously upset and left without buying the food. So much for customer service.\r
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I recommend going to great asian restaurants with better service like Sea Dragon or T&S. I know they do a better job of keeping the customer happy.
Pros: Authentic food
Cons: Terrible service
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